Privacy Policy
TerraMoLAB establishes the following privacy policy to protect users' personal information and to handle related concerns promptly and smoothly, in accordance with the Personal Information Protection Act of Korea.
1. Personal information collected
When you submit an inquiry, we collect: name, phone number, email, and message.
2. Purpose of collection and use
Used solely to receive and respond to inquiries and to notify you of the outcome; not used for any other purpose.
3. Retention and use period
Retained for one year from the date of inquiry, then destroyed without delay. If the purpose is fulfilled earlier, it is destroyed immediately. (Except where retention is required by applicable law.)
4. Provision to third parties
We do not provide collected personal information to any third party without consent.
5. Rights of the data subject
You may request access, correction, deletion, or suspension of processing of your personal information at any time; we will act without delay upon request to the contact below.
6. Right to refuse consent
You have the right to refuse the collection and use of your personal information. However, refusal may limit our ability to accept your inquiry.
7. Personal information protection officer
For inquiries, access, correction, or deletion requests, please contact: Email: cymoh100@terramolab.com Phone: +82 33) 250-6494
Effective date: June 17, 2026